Privacy Policy
This page explains how The Premier Packaging UK collects, protects, and uses your personal details when you use this website. We value your privacy. Any information you share with us is used only as described in this policy. We update this page occasionally, so please check back regularly to stay up to date.
Information We Collect
When you visit or place an order on our site, we may collect:
- Your name
- Your contact details (such as email address and phone number)
- Your billing and shipping addresses
- Your responses to surveys, forms, or promotional offers
- Technical browsing data collected through website cookies
How We Use Your Information
We use your data to understand your needs and deliver a better service. Specifically, we use it to:
- Keep accurate business and order records.
- Improve our packaging products and website features.
- Send promotional emails about new products, discounts, or special offers (only if you choose to receive them).
- Contact you by email, phone, or mail for market research or order updates.
- Customize the website based on your interests.
Sharing & Security
- We Do Not Sell Your Data: We never sell, trade, or rent your personal details to outside companies.
- When We Share: We only share your details if you give us explicit permission or if required by law.
- Keeping Data Safe: We protect your information using physical, digital, and managerial safeguards to stop unauthorized access or leaks online.
How We Use Cookies
In accordance with European Union GDPR rules, we use website cookies to improve your browsing experience. A cookie is a tiny text file saved on your computer’s browser.
Why Cookies Help You
- They remember your shopping cart items, preferred currency, and language settings.
- They help us see which pages are popular so we can make the website faster and easier to use.
- They log you in securely and remember items you recently viewed or compared.
Note: Cookies do not give us access to your computer or personal files. They only store the data you choose to share. You can block cookies in your web browser settings, but some parts of our site may not work properly as a result.
List of Cookies We Use
Below is a breakdown of the specific cookies stored on your device and what they do:
| Cookie Name | What It Does |
| USER_ALLOWED_SAVE_COOKIE | Remembers if you accepted our cookie policy |
| PERSISTENT_SHOPPING_CART | Saves items in your cart while you shop |
| CART | Connects your device to your active shopping cart |
| WISHLIST & WISHLIST_CNT | Saves items to your wishlist and counts them |
| LAST_CATEGORY & LAST_PRODUCT | Remembers the last page or box style you viewed |
| RECENTLYCOMPARED & COMPARE | Stores products you compare side-by-side |
| VIEWED_PRODUCT_IDS | Remembers your recently viewed products |
| CUSTOMER & CUSTOMER_AUTH | Securely checks if you are logged into your account |
| CUSTOMER_INFO & GUEST-VIEW | Lets registered users and guests view and edit orders |
| CUSTOMER_SEGMENT_IDS | Adapts website content to your user group |
| CURRENCY & STORE | Saves your chosen currency, language, and store location |
| FRONTEND | Holds your active website session ID |
| NO_CACHE & EXTERNAL_NO_CACHE | Helps pages load much faster |
| CATEGORY_INFO | Speeds up category page load times |
| NEWMESSAGE | Displays new account notifications or messages |
| POLL & POLLN | Tracks website polls you voted in |
| STF | Stores product links you share with friends |
Controlling Your Personal Information
You have full control over how we handle your personal data:
- Opting Out of Marketing: When filling out any form on our site, leave the marketing checkbox unchecked if you do not want promotional emails.
- Changing Your Mind: If you previously agreed to receive marketing emails, you can unsubscribe anytime by emailing us at sales@thepremierpackaging.uk
- Requesting Your Data: You can request a full copy of the personal details we hold about you by emailing us (a small administrative fee may apply).
- Fixing Incorrect Details: If any information we hold about you is wrong or outdated, email us and we will correct it immediately.
Links to Other Websites
Our website contains links to external social networks and platforms (such as Facebook, YouTube, and LinkedIn). Once you click these links and leave our site, we do not control those external websites. We are not responsible for how they collect or protect your data, so please review their individual privacy policies.